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4 ways Pharmacy Management Software helps manage your sales and service 

Published By Sanjana
 2019040118:42:20
Category Healthcare




In recent years, medical stores have transformed from a place where you get your medicines, to a place where all your medical needs, such as mobility aids, nutraceuticals, health monitoring devices, and other biomedical supplies are met. Other than providing the required supplies, pharmacies also serve as a place where patients can get adequate information and advice regarding the dosage of a medicine, the composition of a drug, and the possible side effects. With this evolution, they have shifted from being just pharmacies, and it has become much more difficult to manage them.


Pharmacy management software helps you manage a pharmacy by keeping track of drugs, medicines, and supplies ranging from mobility aids to disposables. It gets you the information you require right at your fingertips. This can ensure that you never run out of essential medicines and supplies and also give your customers a better experience.


Here are 4 exciting ways in which pharmacy management software can help enhance your customer service while reducing costs.


Better customer experience

A personalized service, catering to the specific needs of a customer,  helps you to provide a better experience for your customer and therefore helps you retain them. A simple query about a past purchase will help you to build a personal relationship with them, which may prove fruitful in the long run.


The pharmacy management system allows you to log and track the entire purchase history of a customer, their insurance information, and other relevant information.  This will you to give a better experience to the customers, and at the same time, easily keep track of your sales.


With the help of your customer’s medical history, you’ll be able to provide better advice to them, avoiding allergies or any counteracting drugs the doctors may have missed. You'll also be able to remind your customers about the next drug purchase in their schedule.


Quick access to information regarding similar drugs at lower prices will make it easier for you to provide economically better options to your customers.


Good Resource Management:

Pharmacy management software helps you to manage your pharmacy’s resources easily and in an efficient manner.  With the help of a good interface, real-time reports, inventory management, and precise invoicing, you can easily understand and manage all the resources at your disposal.


Inventory Management helps you to easily keep track of medicine and equipment stock. You can easily check if any of the out-of-stock items are available in any of your other stores. With order tracking, you can give timely reports about the estimated time of delivery to your customers in case of any special orders.


With the help of precise invoicing, you can keep track of your expenses, and income and therefore easily manage your store’s finances. The system helps you to better understand the financial situation of your store and gives you insights on how to fine-tune your business.


An online pharmacy management software will also help you to manage stores in multiple locations effectively.  You can easily manage the stock and sales in all of your stores from your smartphone or laptop.


Effective Sales Management:

Now you can easily and efficiently manage your sales with the help of pharmacy management software. Now you can keep track of every sale, the price of every drug and equipment sold,  and the profit made. You can now easily analyze your business prospect and the flow of cash, and get the information you need to optimize the process


A good pharmacy management software can be integrated with your current workflow and equipment, and make maximum use of them. A barcode scanner plugged into the software can make it easy for you to document your sales, track your inventory, and at the same time provide a faster checkout for your customer.


Online services

With the advent of online pharmacies, more and more customers prefer to get their drugs delivered to their doorstep, and this has threatened the sales of traditional pharmacies. However, customers still find their neighborhood stores much more trustworthy. Take advantage of this by providing an online sales portal for your pharmacy. With the help of cloud-based software integrated with a sales portal, you can easily provide this service to your customers. The online software will also enable you to manage your pharmacies from anywhere in the world.


Essentially, pharmacy management software will help you to provide a better customer experience, manage your resources and sales efficiently, and enable you to take your sales online.




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How could healthcare solutions be investments? Well, investments are about profitable returns but in any form. Along with automating the workflow patterns, healthcare solutions also connect you with your patients effectively, for instance, sending healthcare tips or sending appointment reminders via email and SMS, benefitting not only the organization but also patients. They have made work easier to handle all along the workflow, increasing productivity and patient satisfaction.

Here's how healthcare solutions benefit the end-users...


Healthcare Solutions for the front desk:

From tele-appointment to billing, the front desk is the busiest area, with piles of work accumulating every minute. Here is how healthcare solutions have made it possible for them to break down tasks and work more efficiently.

Appointment management:

Create patient IDs and schedule appointments in a snap with automated steps. With appointment calendars designed for the front desk, stay posted with all the appointments falling for the day or week later and send patients automated messages on their upcoming appointments. 

Billing Management:

Let your patients do some billing. With latest healthcare software allows your patients to pay you online via patient apps, where they can view treatment summaries, and insurance plans or book video consultation appointments and make payments.


Healthcare Solutions for Doctors:

Doctors are the principal end-users of healthcare solutions. These solutions keep doctors from doing those repetitive, tedious tasks with their automated functions, eventually reducing stress for them.

Patient charts:

Wouldn't it be such a time saver to be served all the information you need right at your desk? Have all the patient information you need like, history, allergies, past surgeries, treatment, medication, etc., on a snap. 

Cross communication:

Share patients' electronic health records with patients themselves or other departments right from your desk! With all the medicines updated in these systems, select the medicines and send e-prescriptions to your patients and pharmacy. Go paperless, and reduce manual work.


Healthcare Solutions for Frontline Workers:

Taking care of so many things at once, it's a tough job that nurses do! Here's how healthcare solutions help nurses balance their work and be a perfectionist.

OT and post OT scenarios:

From arranging everything required in OT to timely checkups and providing prescribed medications post-OT, nurses take extensive care of the patients. With access to patient healthcare records, nurses can be prepared with the procedures and every individual patient's requirements for the day. 

User Interface:

Healthcare software has an easy-to-understand user interface allowing nurses to complete tasks right from one place. Along with accessing patient health records, nurses can send e-prescriptions to the pharmacy, access patient test records from laboratories for procedures, and update the amount of inventory available.


Healthcare Solutions for Owners:

Owners ensure the smooth and progressive running of the organization. They are more concerned about the quality of experience, costs, and revenue. Now, how are healthcare solutions an investment for them?

Cost and Revenue:

Most healthcare software has real-time analytical dashboards showing weekly, monthly, half-yearly, or even yearly performance and revenue of the organizations in a snap of the fingers. These features help in quick decision-making and dissolve the need for a special team to combine data.

Efficiency:

By implementing healthcare software, considerable parts of the workflow get automated, reducing stress in work, chances of manual error, and patient turnaround time.  With lesser weight, employees tend to work seamlessly faster, and clearer, and attend to patients better.


With the increase in data in the healthcare industry, it's easy for organizations to get chaotic if data is not arranged, secured, and handled properly. Healthcare solutions do not just benefit one division of the hospital/clinic but all the divisions and make data management easy. The various advanced features and modules make sure all the activities are seamlessly carried out, making work easier and less stressful, check out how you can successfully implement a healthcare solution to your organisation!




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Developing Health Information User (HIU) services: The ABDM system enables patients to access and utilize their health records with their consent.
 
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 COVID-19 Update:


Message to our MocDoc Community,


Like you, we are also following the updates about COVID-19 with the concern of the national well-being, Our thoughts are with those who have been impacted by the virus and we wish them a full and speedy recovery.


As concerns on the recent outbreak of COVID-19, we're reaching out with a brief update to let you know how MocDoc is planning and preparing to provide uninterrupted support and service to our clients during this time.


Our focus remains on the well-being of our employees and our customers and supporting the wider community. From the experience of other countries and protocol advised by WHO, we asked all our employees to work from home, in order to help with the national effort to slow the spread of the virus.

Our priority will be to plan and provide uninterrupted services for our customers - those who are most in need and so we ask that you only call us if absolutely necessary. We will endeavor to keep the service as normal as possible during this period. 

But as always if you have any issues, we have a dedicated support team that can help you with the best help possible. Reach out to our support team at [email protected] or you can also call us at 81898-81898.

 

Thank you for your understanding and for supporting us during this period. Stay safe and look out for those around you.


We are in this together, we will overcome it together!


On behalf of everyone at MocDoc,

 

Senthil
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Leveraging telemedicine to profitable practice helps in enhancing patient retention, increasing revenue, and delighting your office staff. The advantages can be quickly gained through the option of telemedicine. 

Powerful financial incentives for the providers and intense consumer requirements for the service are the two critical things that drive the sharp spike in the field of telemedicine technology. 

Both private payers and legislatures are allowing the arise of telemedicine by representing parity laws and policies in telehealth. They identify the requirements to expand access to care while leveraging healthcare resources effectively.


How do make use of telemedicine to improve profitability?

There are many reasons to list why influencing telemedicine can bring more profit to you. In this blog, let's check out a few steps that can be used for influencing telemedicine into a more profitable practice.


Hold your current patients and amuse them:

There are numerous healthcare options available than before for the patients to choose from. There are a different number of urgent care facilities, retail-based walk-in clinics, and thousands of online opportunities. These variations to in-office care are prominent with patients, especially for regular issues like flu, skin conditions, other ailments, colds, UTIs, and more as they are inexpensive, quick, and convenient. The practices which provide video visits provide the patient with the essential benefits of seeing their routine provider, with the added convenience that telemedicine brings. 


Decrease No-Shows and Cancellations: 

Practice profitability is hard when any of the appointments are missed. They are also bad when considering the outcomes of patient health. A good number of the reasons why people cancel or show up at the last minute are withdrawn by telemedicine. Patients need not consider taking time off work, transportation, or arranging for childcare. 


Grab good patient outcomes: 

It's easy for patients to follow up on the next visit through the recommendation process in telemedicine. They are an accurate tool for lifestyle coaching, post-hospitalization care, and medication management. Compliance and increased patient management system lead to smaller unnecessary complications as well as help in better case management. 


Make a profit with telephone calls:

Most of the payers do not compensate for the provider's telephone but rather only follow-up calls. Few conversations like medication checks and reviewing test results will not be paid if it's done over the phone. Most of the exchanges become counterpoised by adding videos. Making use of the video also makes these relevant encounters and make them understandable to the patients. 


See More patients: 

In-office care is not much effective when compared with online visits using telemedicine. Practices that influence video will see several patients every day with identical providers. Most countries and states need insurers to compensate providers for visiting telehealth at an equal rate similar to in-office care. It's also recognized that most of the insurers follow this set of rules in the states that do not need it. It indicates that most of the visits are performed every day or week, and this can have a substantial impact on the profit and revenue along with the added cost. 


Enjoy an excellent Life Balance/Work:

May practices that provide visits through video find that the reliability it offers has a full impact on well being of the provider. Few of them prefer to move some appointments to the weekend or work from home for a few hours. The providers are provided a chance of enjoyment to take care of their tasks during the workweek, and the patients also appreciate the prospect to get attention outside of regular hours in the business. There is no extra office expense if there are hours extended or else the visit can happen from anywhere. 


Boost employee satisfaction:

Video visits are mostly preferred by medical office workers as they make the office run flexibly and smoothly. They also alleviate a few administrative works by making every patient come to their office. The waiting rooms are quieted and less crowded with fewer patients in the office, and there is not much risk of grabbing the illness from the already present patients. This extra time provides extra office staff to work on the practices and strategies at work. The team also gets an advantage when the practice is growing or gaining more profit. 


Video technology can be the best game-changer in the coming years, which implementing an efficient program. Office workers, providers, and patients all win when the practice of telemedicine is thoughtfully applied with the right education and technology.


For More Information Visit MocDoc Digital Healthcare Solutions.


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