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How MocDoc Helped Aruna Lab to Reduce the Workload 

Published By Santhosh
 2019041114:21:47
Category LIMS

Aruna Clinical Laboratory:

Aruna Lab was founded in the year 1994 by Late Ms. Aruna Rani, a revered medical lab technician. The microbiological laboratory was set up in Pondicherry with the sole aim of providing high-quality, reliable lab services to patients at reasonable prices.

Discovery:

As the glitches in manual handling lead to an array of problems in their processes, Mr. Azhagu, chairman of Aruna Lab, started looking into a complete solution for their business. He was fortunate to discover MocDoc, a software that he strongly believed would precisely fit their requirements.

Business Challenges:

Aruna Lab encompasses 7 laboratories and 1 collection center. Their work process involves the collection of bills from multiple centers, manually creating batch sheets and processing them individually. The offline software used by Aruna Laboratory was not flexible and did not have the capability to handle the labs at multiple locations. Such manual handling added up to their overheads in terms of transportation costs and also increased the risk of billing errors. The manual processes led to an imperfect machine interfacing, which in turn led to delayed and erroneous results which brought down the credibility of the lab

Implementation:

Aruna Lab receives approximately 250 patients every day, and the entire process of billing is manually carried out at a remote destination. This was a challenging and time-consuming task. It was also not easy to handle multiple locations with the previous software.
As Aruna Labs started using the MocDoc laboratory information management system, handling multiple locations became a cakewalk. The billing process was made online and became fully automated.

Aruna Labs started segregating and billing their patients according to their geographic locations
With the new automated process, Aruna Labs bid goodbye to their machine interfacing issues. Aruna Lab started experiencing the real ease of MocDoc software with its automatic process taking over once the patient sample is given.

MocDoc is a user-friendly, intuitive online software for healthcare service providers such as hospitals, clinics, labs, and pharmacies. It is cross-platform compatible and is made available both for Android and iOS devices. Be it a single or multi-chain laboratory, MocDoc is a perfect fit for them in serving them with its many features. Upon implementing MocDoc software, Aruna Lab reaped a whole bunch of benefits including:

  • Integrated billing
  • Improved rate plan
  • Increase in patient count & revenue
  • Reduced errors in billing
  • Reduction in overall transportation cost
  • High security with no 3rd party access

Results:

MocDoc helped Aruna Lab in cutting down their operation hours significantly. It has promoted better transparency of work processes by eliminating third-party access to the account unless the owner’s permission is granted. The overall productivity and rate plan saw substantial improvement, and this resulted in an increased patient footfall. The overall efficiency of the network of Aruna Lab was improved by seamlessly connecting the labs at multiple locations using the MocDoc laboratory information management system. Aruna Lab was also able to enhance its credibility and branding.



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Every modern industry laboratories are under intense pressure to enhance operational efficiency and to decrease costs, while at the same time controlling regulatory compliance and improves quality. 

LIMS (Laboratory Information Management System) is adopted across various verticals to meet the challenges. The on-premises system fails most of the time to offer the flexibility which is required to stay competitive in today's economic environment; therefore, an on-premise system is not agile, connected, or responsive. 


Advantages of the cloud-based LIMS:

Integration, upgrades & implementation of the on-premise system indicate that the in-house  IT workers have less time to work on improved innovation systems & this can also be a time-consuming process. There are plenty of advantages for your organization in case you move to a SaaS LIMS. 

Rapid LIMS implementation: 

You need not invest your time to set up servers or install the software. Most of the works are done already if you are using the SaaS LIMS. Apart from that, your lab can run on the unique LIMS quickly and also help your lab to be up.  

Scalability:  

Online-based LIMS are best for enterprises with inconsistent user requirements. With SaaS, it's simple to balance your works either up or down, based on what is happening on your business, and it's enough to spend money on what you make use. New features, services, and a user can be added anywhere by just with the click of the button. The skill that SaaS offers can provide organizations using cloud computing a straight edge over the competitors.  

Accessibility and Collaboration:  

Online based LIMS allows hassle-free, and easy access to your data anytime and anywhere from different locations, multiple branches, and various systems with a secure login ID. This accelerates enhances collaboration within laboratories in organizations globally. Apart from that, the ability to access workflows and data from where you hold an online connection.  

Cloud services are providing mobile applications, and there are no restrictions for specific devices to establish the system.  

Levels the playing field:  

An online-based LIMS System enables every type of small business to possess the ability to provide the organization-level features and functionalities on a pay as you reach the top. This results in, the small business running a LIMS can be more agile and nimble when compared to the large companies which are still making use of the on-premise legacy system.  

Decreased costs: 

By using the SaaS LIMS, there is no license cost, just a minimal installation fee, and no need for any databanks or in-house servers, no IT maintenance costs for software or hardware. You can only pay as your subscription you need to choose, and you can pay for the functionalities you need. The funds can be used to invest in essential businesses as there is no higher expense based on the Saas LIMS, and this can fuel the creations that are required to keep your company competitive.  

Automatic Software Updates:  

When you are using SaaS LIMS, the service providers take responsibility for security or software updates and patches to keep the system up-to-date. This indicates you get enough effort and time from your IT department, enabling them to put efforts over other initiatives of the laboratories that add business value.  

Disaster Recovery and Backup services:  

Any business needs a perfect disaster recovery plan, and the recovery solutions & the cloud-based backup solutions which come along with the SaaS LIMS are offered without the requirements for a more significant investment, making this vital protection of data services enabling every business in the verticals.  


Why is cloud-based LIMS the best option for your laboratory? 

When a SaaS LIMS provides the prospects for essential advantages, it is not the right option for any laboratory. One harmful functionality of SaaS LIMS is that it is tedious to modify the system based on the company's supported design options. Executing a SaaS LIMS in a more prominent company that already possesses a higher developing on-premise function.  

Below are some of the factors that need to be considered when you choose to work with a SaaS LIMS provider.

Security:  

You rely on the company to secure your sensitive data when it moves to the cloud and when you work with SaaS LIMS. Most of the providers in the cloud perform an excellent job of offering a secure environment for your information, which are the highest vulnerabilities that are probably related to human nature.  

Validation:  

The vital responsibility for regulatory compliance always is based on the manufacturers. Few providers lease an online-based LIMS focus on a prevalence system, and this refers to the system of the cloud provider. Apart from this, the providers of SaaS LIMS handle any software patches and upgrades to make sure that you run the most crucial system version.  

Integration:  

You need to make sure that your SaaS LIMS has the scope to validate the informatics systems and LIMS instruments.  

Service level agreement:  

It's essential to create an SLA with your vendors that addresses any concerned areas and more. One of the best SLA can make the variations between the rollout of your SaaS time & cost and smooth execution along with the unexpected expenses made down the road.  

Hosting options:  

Some of the vendors provide a private cloud option that is facilitated within the facility. The opportunity offers different advantages of SaaS LIMS but with controlled and decreased security risks. A cloud can be single-tenant, multi-tenant, private, or public. A single-tenant cloud is simpler to less prone and validated to intrusion or data leakage.  

Data integrity and audit trails:

An audit trail is vital to address various concerns of data integrities, both from product quality and regulatory perspectives. You also need to ensure that your LIMS online-based SaaS has a detailed and reliable audit trail for any data, and also make sure it's controlled on two different servers when compared to the data.  

Simplifying certain things can add complications to the business processes when you move to the cloud. The decision to distribute SaaS LIMS will be presented by a mix of regulatory, operational, and security concerns that are unique to any laboratory. Working with the best online-based LIMS consultant is an excellent way to make sure that your enterprises require the best value from laboratory information management to new SaaS approaches.

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MocDoc’s Runnr mobile/web application is designed to handle the sample collection for B2B clients seamlessly. Handling a B2B sample movement can present multiple challenges. One challenge is the potential for delays and miscommunication, leading to samples not reaching the main lab on time. This can disrupt testing timelines and delay crucial results. Another is the manual nature of the process, which increases the risk of human errors such as misplaced or mislabeled samples. Additionally, coordinating logistics and ensuring proper documentation can be time-consuming and prone to inefficiencies.
 
Overall, the lack of a streamlined system for sample movement in the B2B context can result in operational challenges, delays, and errors impacting the efficiency and reliability of laboratory processes.
To overcome this, MocDoc has designed an application that is used by Runnr, the person who is responsible for collecting test samples from the partnered lab and submitting the same at the main lab. This application is used in the pre-analytical phase of the sample lifecycle.

Sample collection for B2B clients - workflow

In the process of handling B2B sample movement between the main and partner labs, several steps are involved. Once a partnered lab requests a test with the main lab, a runnr is assigned by the main lab to facilitate the sample collection and transfer. The partner lab generates a "Test Requisition Form" (TRF) that contains all the necessary details of the requested tests. This form, along with the test sample, is then shared with the assigned runnr.

The TRF serves as a crucial document as it outlines the specific tests to be conducted on the collected samples. The identification of the samples is typically done through barcodes that link them to the associated patients, ensuring accurate tracking and traceability.

The assigned runnr is responsible for ensuring the safe and timely delivery of both the TRF and the test sample to the main lab. Upon receiving the samples, the main lab validates and accepts them, carefully verifying the information provided in the TRF. Subsequently, the main lab proceeds to process the samples for the requested tests, following the established protocols and procedures.

Efficient coordination and communication between the partner and main labs, as well as the diligent execution of the sample transfer process by the runnr, are essential to ensuring the smooth flow of samples and accurate testing outcomes.

Benefits of using the Runnr app to handle B2B sample movement

Using the Runnr app, the personnel designated to handle the sample movement between the partnered and the main lab can perform the process effectively, as it is easy to generate and share the TRF, and also to record progress from time to time. Here are a few benefits of using the Runnr app
 
●     The application enables users to generate and submit the TRF online, eliminating the need for manual paperwork and reducing the likelihood of errors such as missing records.
●     Barcodes are generated to uniquely identify test samples in relation to patients, streamlining the handling process and ensuring accurate testing. They facilitate the correlation of samples with the correct patients and requested tests, reducing errors.
●     Sample movement is closely monitored as the runnr transfers them between labs, enabling efficient tracking of delays and issues.
●     Prior to testing, a meticulous verification process confirms the correct sample. This adds an extra layer of quality control, minimizing errors and mix-ups.
The combined use of barcodes, monitoring, and verification enhances the overall accuracy and efficiency of the testing procedure.

Incorporating a dedicated mobile/web application for B2B sample movement has revolutionized the process, eliminating manual efforts and errors. Seamless generation and submission of TRFs, along with barcode identification, ensure accurate testing and correlation with patients. With real-time monitoring, delays can be promptly addressed.
Embrace the power of technology for efficient and error-free sample handling. Try the Runnr app today and streamline your B2B sample management. Unleash the complete potential of your laboratory with our Mocdoc LIMS Software.


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Laboratory Information Management System (LIMS) is a software-based solution that is used in labs for data management and to process a large number of lab samples to manage laboratory workflow. Evaluating and choosing the right LIMS must be done after analyzing some salient features like cost, interface, the ability of the system to evolve based on your future requirements, etc.

In this blog, we will help you evaluate the best and most cost-effective laboratory information system that will suit your requirements in the best way.
What to Choose Between Online and Offline Model of LIMS?

The offline model of LIMS software is an outdated one. Some disadvantages of using offline LIMS are:

  • Not user-friendly.
  • No mobile app facilities
  • Reports can be generated. But patients have to get the reports directly by visiting the premises.
  • The patient's record is not synchronized with multiple lab locations
  • In case of a server crash, there is no possibility of getting data back. Less data security.
  • Future technology updates are tough to install
  • Maintenance is high.

Offline LIMS has some defects. Due to its unavailability online 24/7, the data collected can be stored only in a desktop, increasing the chances of data loss. The offline LIMS is best suited for small laboratories with only one clinical lab.

Why is the Online Model of LIMS the Best Choice?

The online model of LIMS is based totally on the cloud. Hence the data can be viewed from anywhere in the world if they are updated on the cloud. Monitoring live instrument data with the right tools will allow your company to make faster decisions with accurate information and support the on-time delivery of reports.

A time-consuming, manual process will be transformed into a fast, automated process, where human errors in collecting and processing information will be reduced to zero, allowing the company to concentrate its resources on its core functions and attain higher productivity and efficiency in its work.

Some benefits of online LIMS are:

    • Low Maintenance cost.
    • Instrument data storage for auditing purposes.
    • An interface that works with any Database or LIMS.
    • Get future updates as notifications
    • Secure environment
    • Track updates with the mobile app

Choosing The Right LIMS For You

Choosing the right Laboratory Information system depends purely on the requirement of the lab and the processes involved in it. You have to know the exact way in which the user data has to be logged in and the ways of analysis. This way you can easily find the exact LIMs software that would suit your requirements the best. Some of the requirements of a laboratory include:

    • Functional requirements
    • IT requirements
    • Interface requirements
    • Data management requirements
    • Error handling

It is best advised to have business flow diagrams that will clarify the workflow, requirements, and processes in the lab. This business flow diagram will help in considering the instruments and systems involved in the lab that need to be interfaced with the software for harmonized workflow.

Understanding the Functionality Requirements

Understanding the requirements of your laboratory systems cannot be explained enough as the utmost important feature for choosing the right type of LIMS. A LIMS software used for the mining of oil and gas cannot be used completely for clinical purposes. Before investing in LIMS software from any vendor, it is vital to check that the software completely fulfills the needs of the laboratory. This includes the process of sample collection and data entry to the process of report generation and saving of reports. The functional requirements should be clearly listed and cross-checked regularly even after implementation in the system.

Some of the functional requirements that need to be checked in a LIMS are:

    • Laboratory Test Processing.
    • Test scheduling.
    • Sample Tracking.
    • Instrument control.
    • Report generation.
    • Quality control and Quality assurance.
    • Statistical analysis.
    • Resource management.
    • Laboratory Safety and Accident Prevention Techniques.

Once the use cases that include the kind of user type, sample logging method, and result publishing are quantified, your functional requirements will get a lot clearer paving you for the best suitable LIMS purchase.

LIMS Future Upgrades

Choosing LIMS after a thorough analysis of your current needs is the best way of making an apt choice. However, the future of laboratory management might evolve with the changing technologies and more convenient workflow. Keeping that in mind, choose software from a vendor that is best suited for both your current needs and all your future needs.

Seeking advice on the improvement of the system might be too late when the implementation of LIMS software has already taken place. Jot down your requirements clearly and analyze the same with your team of experts who can justify the need for improvement based on futuristic updates.

When businesses want to add more locations, tie up with B2Bs, add a home collection module, NABL policy changes, the LIMS software should be able to upgrade and adopt it.

This will ensure that your business is on speed with the technology involved and can easily benefit from it in terms of productivity and workflow management.


LIMS Mobile Applications

Using LIS is the best method for the automation of Laboratory technologies. This implies that the process of computing sample analyses must be done faster, and more efficiently and there is easy workflow management with mobile apps.

Types of LIMS mobile apps:

  • Home Collection App
  • Runner App
  • Laboratory Owner App
  • B2B App
  • Patient App

LIS helps pathologists approve data from anywhere in the most efficient system and can be extremely useful to labs and doctors alike. This saves a lot of time on the workflow. Automation of doctor approval in a mobile app can help LIS make more decisions quickly.

These were some basic points that might help you choose the best-suited LIS for your laboratory. Choose cost-effective software for your lab, but don’t miss on the quality or vendor credibility while choosing the right LIS for your laboratory.

24/7 Support System

When you choose LIMS software, make sure you are provided with 24/7 support facilities. When you face any issues with the LIMS software, you can contact the support professionals anytime and from anywhere and get the issues resolved quickly.

Data Security in LIMS

Security of data is the most basic need for any kind of industry; especially one involving the data and reports of patients. Implementation of a LIMS is specifically done to make the process easier and more secure, safeguarding the patient information from misuse. This has to be done while improving the knowledge level in the organization about the system by sharing the lab information accessible across various departments globally in the organization.

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Keeping up with the fast-evolving world of trends means that smart work with innovation is required. Having a smart infrastructure built on informatics solutions can benefit the lab by implementing automation. Laboratory Information Management System (LIMS) is a critical part of the system to be incorporated in all functioning laboratories for better results. The LIMS of today has gone far beyond just sample management invoking functions like resource management, workflow management, and many more. By adhering to the National Accreditation Board for Testing & Calibration Laboratories (NABL) standards, labs can manage NABL quality indicators easily.

Quality control in Laboratory Information Management System (LIMS) Software:


Quality control in LIMS Software is the process of assurance of quality at every stage included in the automation system. It may also be called a statistical process used to evaluate the analytics produced in the patient’s results. The sampling of the product is continued after every successful stage until the end of the sample management process. Quality control is essential in LIMS used in clinical laboratories as the result cannot be tampered with. Quality control is done on three major factors in a clinical lab, which are:

  • Quality control on the sample
  • Quality control of the utilized equipment
  • Quality control for the process

For quality control of the sample, the result might either be quantitative or qualitative. This means that the result can either be a number count (hemoglobin count in the blood) or can define if the test result is positive or negative or can be limited to a few different values alone.

Quality control checks on the equipment or instrument are used to validate whether the instrument is operating within pre-defined specifications, inferring that patient test results are reliable. Once this validation is completed, the result of the patient can be used for further diagnosis.

Sample management:


Sample management is the primary process of a LIMS system. Any QC lab needs to analyze many kinds of samples depending on the industry of the laboratory. Our QC laboratory helps in the analyses of samples in a unique and distinct method. We have the following salient features for sample management:

  • Single-sample management and multi-sample management by using templated management techniques.
  • Sample recognition field that can easily identify the sample and log in the details, minimizing manual data entry.
  • Barcoded labels for sample tracking.
  • Implemented workflow automation features for reduced confusion and increased productivity.

Preparation and Method Execution:


  • We have predefined execution methods for sample tracking, analysis of tracking response, complaint reception, reducing the dead time, and overall increasing the efficiency of our system.
  • Special features for execution such as content uniformity, dissolution, stability, etc.
  • Strict preparation and method execution policies like standardization, tracking of reagents, control of the environment, trainees, and equipment analysis.

Report Management:


We understand the importance of report generation and sensitivity in handling the report data. Hence we have assembled the following features for report management:

  • Instant visualization of any abnormal notifications.
  • Configurable testing methodologies and calculation techniques for managing high variant products.
  • Multiple level approvals with comment entries for sensitive results.

Specialized Reporting:


  • Flexible facilities that are fully configurable to the product and customer level including layout, content, units, significant digits, etc.
  • Bi-directional integration with SAP-QM or SAP Batches for finished product testing. Interfaces to other ERP/MES systems are available.
  • Streamlined delivery of event notifications and results to end-users via e-mail, fax, etc.

Decision Support:


The documents like SOP, analytical, maintenance, etc. are version-controlled for ISO standard compliance.

Features:


As important as quality control is in laboratories, so is analyzing the proper features best suited for every laboratory and making use of them appropriately. Some important Quality control features are as follows:

  • Latest and updated versions of specifications are available on request.
  • Multi-level product specification management is made with controlled releases.
  • Sample management, sample storage, and reserve management are all done with accuracy.
  • Sample planning with the batch-wise process and test plan management is done.
  • Templated sample management by templating the sample at registration is effectively carried out for sample tracking.
  • Quality control is done at multi-level, multi-departmental, and multi-premises.
  • Workflow management with work schedule according to work plan for analysts and instruments alike.
  • Accuracy in result capture and OOT management.
  • Quality control on instruments by instrument calibration and regular maintenance scheduled at different time intervals with a proper update on status lock for instruments.
  • Training on the new releases and sample management for every instrument is carried out for every lab personnel
  • Any deviations from the original workflow are promptly recorded and validated.
  • Stability in the study module is maintained.

LIMS System quality control process allows managing the data of products, samples, and instruments alike regularly by monitoring at various levels. This ensures that quality can be monitored and, if necessary, actions to improve quality.

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