Introduction:

Orbito Asia Labs and Scans is a comprehensive healthcare facility for imaging and diagnostic purposes. It contains the latest infrastructure with the best medical facilities operated by experienced and certified lab technicians with support staff. They strive to provide ultimate diagnostic services to their patients at an affordable price. They operate in about 20 locations and also have many processing centers across Tamilnadu and Bangalore.

Overview:

The main reason why Orbito Asia approached MocDoc was to manage multiple collection centers in different areas, also to keep track of samples and information about the patients, since they were using offline software these operations were not possible. MocDoc LIMS provided them with the best solutions for their problems and proved to be a handy software for managing multiple lab centers.

Challenges & Solutions:

MocDoc has always produced masterly solutions to many problems arising in the healthcare industry. Here is a list of problems Orbito Asia faced and its solutions,

Adapting to technology

Orbito Asia was handling their entire management process with offline software. As the magnitude of their labs kept increasing they opted to go for online software to increase their scalability and for better automation. Ultimately a firm that prides itself in having the latest technology didn’t want an offline software to hinder its progress.

MocDoc provided them a fully integrated software known as MocDoc LIMS System which allowed them to work online also rectify all the problems that they were facing while using offline software.MocDoc LIMS also increased the data security of the patients by following a centralized data storage method(SaaS).

Managing multiple centers

Orbito Asia has multiple centers across Tamilnadu so they needed proper software to organize their centers and track samples. They also needed solutions for organizing their tie-ups with other labs for B2B modules. So they eventually needed online software to perform multi-center organizing and sample tracking efficiently. 

MocDoc resolved all their problems by providing them with fully integrated software which helped them to carry out their expansions in multiple locations, and also delivered propitious results in sample tracking and managing B2B’s with which Orbito Asia has collaborated.

Avoiding duplicate registrations

Orbito Asia was following a manual entry of information regarding patient details, sample information, and center details in their previous offline software this created a situation of having duplicate entries. Also, offline software didn’t have the features to stay connected with multiple locations.

MocDoc approached them with deft solutions to rectify all the problems they previously faced. Our software supported Orbito Asia to collect all information about patients and Centers in a secure and organized manner, after which Orbito Asia has shown rapidly reduced errors in data collection and duplicate entries.

Tracking samples and result collaboration

Results for tests in Orbito Asia labs were often delayed due to a lack of features in their offline software for sample tracking, also they were facing some difficulties in tracking the revenue of their centers, outsourcing details, and their payment methods which led to a major problem in maintaining track records about company expenditures.

MocDoc provided them with a Home Collection application which precisely helped them to correct the problems in sample tracking and also helped them to reduce the turnaround time for collecting test results. For managing B2B relations MocDoc software allows them to easily track their invoices and pending payments since MocDoc is an online SaaS software we provide all results instantly without any delay.

Sending real-time updates using multimedia

Orbito Asia labs had to send regular updates to all the partner labs, marketing executives, and the patients who visit their lab. Due to the lack of a bulk messaging facility, these updates were given in the form of individual messages and emails causing a heavy workload and at times erroneous conveyance of messages.

With the help of MocDoc LIMS OrbitoAsia was able to send real-time updates of test results to the patient and also information was conveyed easily to marketing executives without any delay. The additional feature of using our software as it allows labs to also send bulk messages to their patients reducing the workload drastically.

Ultimate benefits

  • OrbitoAsia was able to efficiently maintain multiple Centers.

  • Managing and tracking samples was much easier in MocDoc LIMS.

  • Consistent Real-time accurate results are an added advantage.

  • OrbitoAsia was able to send bulk messages and e-mails also they were able to maintain Data privacy.

  • Reduced workload and improved efficiency in providing propitious results.

Growth outcome 

Orbito Asia has gained more than 70% of customer satisfaction this year. MocDoc LIMS Software simplified its entire process through its integrated scalable solutions. OrbitoAsia evaluated 100’s software and in that, they selected MocDoc software mainly for these three reasons,

  • Ease of use

  • Best Support services

  • Budget-Friendly Software




Request for HMS/LIMS free demo

Related Articles


Effective Steps to Manage Laboratory Information Management System (LIMS) Software


Upgrading your clinical laboratory might be the latest enhancement you are implementing in your lab. This upgrade means you are automating the key functions to easily maintain the workflow. To make sure that your systems work in a smooth, harmonized, and safe manner, consider installing a cloud-based Laboratory Information Management system in your Lab. The cloud-based LIMS is no doubt the best choice to make as it has many advantages. A few of these are:

  • The data stored in the cloud are fully encrypted, hence 100% data safety.
  • Cost saving as there is no need for server maintenance.
  • With effective data recovery, any data loss can be reverted.
  • No manpower is required as everything is stored in the cloud, unlike physical servers.

Below are some simple tips to effectively manage your Cloud-based Laboratory Information Management System:



Implement a Cloud-Based Service Desk:


The most important step to do while implementing a cloud-based LIMS system is to provide a mini web page for clients to find information that caters to the needs of every patient. The internet is the influence king of the virtual world; so most of your patients will visit your website first, before heading over to your lab. Set up a cloud-based service desk and assist your patients just like you would do in your physical laboratory premises.

Make sure the webpage has a live chat facility so your customers can chat about the types of tests they can do and laboratory locations. Providing a live chat facility can help you to follow up in case the customers log out of the page suddenly. Also, features such as patient portals and customer portals empower your customers to download reports through the website making them completely independent.

Ease of Mobility:


Investing in a LIMS mobile app or website is the biggest advantage that Cloud-based servers can provide a laboratory. Since the data is stored at a remote location and is not bound by the constraints of physical hardware on the premises, investing in a mobile version of your laboratory’s website or even an App is a good idea.

You can take patient satisfaction to another level when you offer your patients and potential patients the ease to reach or access their health information on the go. With a virtual service desk in place, going mobile would mean more and better interactions and increased patient satisfaction.

LIMS Software Staff Training:


It’s essential to train laboratory staff to unlock the full power of your LIMS software application. To utilize LIMS software effectively, you can segregate the employees, departments wise, and provide training accordingly. Delegating one person as the head of training in every department can take the responsibility of providing LIMS-related knowledge sharing and periodic training. LIMS software training can include configuration options, storage, and retrieval of data, managing your workflows, and reporting. Staff training in each department is very important for businesses to succeed.

Increase Speed of Operation:


LIMS Software, specifically designed for laboratory information management, plays a pivotal role in optimizing operations. With a focus on pathology lab software, LIMS efficiently monitors various aspects such as Sample monitoring, sample workflow processes, patient visit count, inventory flow, cash flow, consultant performance, and overall business fluctuations over time. Through the analysis of these metrics, LIMS issues performance-based documents and develops standard quality indicators and key performance indicators, providing a comprehensive solution for laboratory management.

Additionally, Cloud-based LIS (Laboratory Information System) enhances the speed of laboratory operations. While technology facilitates remote meetings, Cloud-based LIS goes a step further by enabling access to data from any location, granting the user the necessary access rights. This feature ensures a swift exchange of information, contributing to an overall increase in the speed of laboratory operations. By seamlessly connecting personnel across different locations, the Cloud-based LIS becomes a valuable asset in streamlining workflows and promoting efficiency within the laboratory environment.

Ease up the Implementation Process and Quality Indicators:


The constant check of quality to ensure stability in business is a major requirement for any industry. With clinical laboratory, it is more of a service quality check rather than product one. Hence, quality indicators are of utmost importance to a laboratory.

LIMS Software, specifically designed for laboratory information management, can efficiently monitor various aspects of laboratory operations such as Sample monitoring, sample workflow process, patient visit count, inventory flow, cash flow, consultant performance, and overall business fluctuations over a period. The system analyzes these metrics to issue performance-based documents, and through the utilization of cloud technology, LIMS can develop standard quality indicators and key performance indicators.

By integrating a cloud-based LIMS System into your laboratory functions, you can optimize processes and identify areas for improvement. This innovative solution allows you to identify and understand your business metrics, paving the way for enhanced business optimization through the power of cloud technology. Whether it's managing sample workflows or evaluating consultant performance, the inclusion of LIMS Software, tailored for pathology lab software, brings a comprehensive and efficient approach to managing laboratory operations.

5 Effective Steps to Manage LI...

Effective Steps to Manage Laboratory Information M.....  Read more



Leveraging Diagnostic Lab Management Software for Business Growth

Increased efficiency is one of the crucial factors that every business people require. When there is a business running efficiently, it indicates a decrease in waste and an increase in profits, and this results in a healthy bottom line. There are different types of diagnostic lab management software tools that small business owners can use to enhance the efficiency of their operations. 

Whether you are an accountant, who is looking for QuickBooks in the belief that it holds the right software to make a more significant difference for a better business outcome or an engineer who is in search of trying out the PCB design software, below are the 5 best ways in which the software will help the small business owners to take their business to the topper level. 

Five ways to grow your business through Diagnostic software: 

Here are some ways through which you can improve your small business with the diagnostic software. 

Maintaining a healthy relationship with the customers:

The software solutions for small businesses enable you to manage a healthy relationship with the customers and also enhance your sales process dramatically in a better way. You can form prospects and customer databases and also acquire the right to update them in the right and real-time when you gather more information about every contact. The software business tools also help in providing the ability to send emails to the connection, so it's easy to keep up with the marketing. It also provides the capability to send emails to customers and prospects and also track how many times you keep in contact or communicate with your contacts or customers. 

Creating invoices and quotes: 

You will be able to create invoices and quotes and attach them to particular contacts or customers so that there is no chance for valuable documents to be missed. Apart from this, all details and orders are captured in real-time in case your invoices and quotes are integrated with the platform of your business. You can also stay aware of all the products and services your contacts or customers asked to purchase, which will help you to sell more and keep organized in the future leading to higher revenue. 

Follow sales leads:

With the help of the right sales management software, you will be able to follow sales leads accurately and quickly, and you need to contact your prospects who have requested a quote before. If you are ready with sound strategies that can reach your end-of-year sales goals, people who are interested once in the offer you place but have not purchased with you can start with it. 

Project creation and tracking:

It's easy to build and track projects at every process stage easily through reputed small business management software. If you have different types of systems to manage your works and projects, there is no possibility of linking with the costs or customers. In case you have a single system, then it's easy and quick to view expenses or link with any project or customers and also send the invoice for the appropriate projects. 

Shortening the task of the employees:

With the help of time tracking software, the employees can efficiently finish their timesheets and also can be easily accessed by owners and managers. This enables a streamlined system, especially for calculating all types of wages. With the help of small business software, you can also use shared calendars to track how much human capital is present for any project. 

Apart from this, there are many kinds of software available that offer you the capability to combine any process in your organization or company. Also, it is 100% assured that your small business runs easily when there is just one solution that acts as a one-stop solution for project management, marketing, sales, and invoicing.
 
It's easy to select the right laboratory software for your small business to increase your revenue by researching the best diagnostic software online. You need to focus on all the advantages, and essential specifications available to make the software more efficient and better for your small business before choosing the best small business software for you.

5 Ways You Can Grow Your Busin...

Leveraging Diagnostic Lab Management Software for .....  Read more

                                                    
The healthcare industry, like any other industry, is not self-reliant. Since this is an ever-evolving industry there's no stopping for the challenges that arise or the solutions for it. One such healthcare solution is the Laboratory Information Management System (LIMS). The Laboratory management system has been providing healthcare solutions for the industry, over the past couple of decades: but what it is?

LIMS Software And What Does It Do?


The Laboratory Information Management System (LIMS) Software started as a system to keep a record of test samples, their results, and all other particulars of donor and patient samples.  From the point of its inception, the laboratory management system followed the traditional methods of manual labelling and record-keeping; it was followed only until the introduction of computers to healthcare solutions.

Ever since the Laboratory Information Management System has been on a course of upward trajectory.

As the computers evolved so did software. Dedicated LIMS software packages began appearing with tweaks and new features every time. The LIMS software today is so reliable that once a test sample is collected in the lab or patient's house, it is taken to a pathology laboratory and given a tag, it is almost impossible to lose track of it. The LIMS software packages can manage and update the progress in tests and can also update the results of the tests to the database in real-time.

To put it in simple words:


A laboratory Information management system, shortly known as LIMS, is a software that is used to help lab faculties in collecting samples, processing, and delivering reports to patients. It acts as an interface between the lab faculties and the database where all the information and essential details are stored. This includes all the tests conducted under a particular facility.

LIMS Network:


In its early days, the laboratory management system was an isolated off-network system. But as technology paved the way for more advanced secure networking, the Laboratory Information Management System stepped into the next-gen of healthcare solutions.

Standalone LIMS Software:


Even though the Laboratory Information Management System (LIMS) Software provides easy access to the information from the database, it isn't enough. Its information resource was limited to that one particular facility alone. The limitations of a standalone laboratory management system include:

  • Limitations in the storage capacity of the database servers.
  • The maintenance of servers at the healthcare facility itself involves difficulties.
  • Medical procedures that involve referral to different locations will require the carrying of physical records; which is an inconvenience again.
  • However the chances are less: if the servers go down it is almost impossible to recover the data unless there is a backup, which will require additional servers.
  • Since standalone laboratory management systems are not cloud-based, sharing patient reports via App, SMS, or Email is restricted.

Since there are technologies developed already to overcome these limitations, they should be employed immediately.

LIMS Software on the Cloud:


Cloud storage is a powerful technology than it sounds. Cloud storage has virtually no limits on the storage capacity, thereby immensely supporting the laboratory information management system and other healthcare solutions.

  • The data centres provide a larger bandwidth to access the servers. That is more than enough to provide trafficless access.
  • Since the cloud servers have multiple redundant systems, there is always a backup, and data loss is not a thing to worry about.
  • The centralized data centre for the laboratory management system makes it possible to access data from anywhere in the world with authorization.
  • The maintenance of these servers is extremely cost-effective compared to the standalone LIMS Software.
  • As LIMS is cloud-based, it can connect multiple stakeholders. You can also have control over sample tracking, processing, and delivery. And there is easy scalability in business.

Patient Accessibility:


The interconnection of LIMS software servers also introduces the patients to the inside of the Laboratory Information Management System. Since the LIMS software made the information easily accessible, the patients can easily keep track of their records. This also helps patients to keep their health records up to date with no effort.  

LIMS Beyond Limits:


The LIMS software, even though started as a record-keeping and managing healthcare solution, has now evolved into a state of complete management solution. It has given a massive boost to the administration of healthcare facilities and also the financial management of healthcare centres.

Machine Interfacing in LIMS:


The LIMS software acts as an interface between the laboratory equipment and other devices. The Laboratory Information Management System is capable of interfacing with the database in real-time to import and export data. It also acts as an interface between multiple devices within the lab for better coordination.

For instance, an MRI scanner is only a scanning machine with an image display unit and a control unit. But, with the LIMS software machine interface, the data from the scanner can be stored directly in the database to the respective patient name. It helps the doctors to analyze the data whenever required.

Time Management:


Time management is one of the most challenging objectives of management. The LIMS software used in today's healthcare facilities provides day-to-day management solutions besides healthcare solutions.  

  • The LIMS software can make schedules for doctors and specialists. It also helps in scheduling follow-ups and cancellations of appointments at the request of patients through IVRs and websites.
  • Since there is always a demand for time slots to access laboratory equipment and devices, including high-cost scanners which are a rare resource, LIMS software can schedule their time slots most effectively.

In addition to these, the Laboratory Information Management System also has the in-house pharmacy records maintained, notifying the maintenance of laboratory equipment and other services.

The AI of LIMS and its future:


The future of the Laboratory Information Management System has already shown us a glimpse of what it is capable of over the years.

AI is the future of every field and the Laboratory Information Management System is no exception. The introduction of LIMS software to artificial intelligence can automate pretty much everything in the laboratory management system and improve the quality of healthcare solutions. Smart labs will be the newest addition to the list of healthcare solutions by the LIMS software.

The advancements in various supporting fields such as microfluidics, biometrics, lab-on-a-chip technologies, and their automation have ensured the steady progress of the Laboratory Information Management system. The day is not far when the AI Laboratory Information Management System (AI LIMS) will be working along with humans and serving humanity.

The Role of Laboratory Informa...

             .....  Read more



Running a productive lab smoothly is tedious. Whether you are dealing with multiple samples or if you have an excessive number of deadlines approaching, following the practical tips given below will help in managing your lab efficiently.


1. Keep an eye on your stuff:

Your inventory covers all the specimens and reagents your lab will need for diagnostic or experimentation analysis. An effective way of sustaining inventory is to use a tool that makes use of barcodes to identify, categorize, and track samples. Regardless, the labels you utilize for vials, racks, tubes, and boxes need to be suitable for the atmosphere in which they will be used. For instance, labels marked ”cryogenic” can come in handy for any reagents stored in freezers or cell lines or specimens stored in liquid nitrogen. 


2. Sustainment is key:

Maintenance of the lab infrastructure is vital to ensure the durability of your reagents and samples. Refrigerators and freezers need to be sustained at the ideal temperature, Co2/O2 levels in each incubator should be controlled carefully, and the stocks of liquid nitrogen and other lab supplies must be replenished. Systems that can control your storage equipment, offering real-time notifications and updates while keeping detailed reports and logs of all parameter-related activity can make this entire process automated, with minimal human intervention, and will ensure that no other thing is missed. These types of systems work with a cloud-based framework and can integrate all reports in a single place and will notify the lab personnel if anything goes wrong.


3. Stay Coordinated:

Spending time in workflow management will enable you to enhance sample traceability, track inventory, improve overall personnel productivity, and more. Incorporating a LIMS (Laboratory Information Management System) is an excellent way to do this as it will note the movement of each sample during the testing process, monitor its custody chain, and enable users to schedule downstream processing, analysis, and testing in a smooth manner. Getting the most out of your LIMS by using barcoded labels is critical as both will aid in sample traceability and tracking. 

Communication and coordination are also vital when incorporating any system that optimizes workflow. Holding regular lab meetings will enable you to create and control any LIMS you wish to utilize and also keep a good record of all lab activities with the help of well-annotated lab books and LIMS. 


4. It’s the system, not the people: 

No matter how organized the labs are, errors will occur. Designing barriers and openly discussing the mistakes will decrease the likelihood of them reappearing. By introducing multiple checkpoints and verifications, you can reduce the chances that the mistakes will stack up causing unanticipated consequences. However, this should not be done without compromising the speed of processing in the lab.  Maintaining lab infrastructure, keeping a managed inventory, and coordinating your workflow are all kinds of barriers that can prevent critical errors. Managing all related data in your lab books will also enable you to resolve the mistakes as each test or experiment can be verified with comprehensive documentation even if the person is no longer a lab member. 


5. Utilize Common Sense: 

Some labs are specialized in carrying out a small set of techniques that need specific labels. For instance, Xylene-resistant labels for histochemistry labs. Regardless, most of the labs do not have tremendous resources with which to buy labels and equipment. Managing a lab cannot be like a one-size-fits-all approach. In this case, it’s crucial to assess what the issues are and to come up with answers from both financial and organizational standpoints. In most cases, simple solutions are enough. For instance, you can have signed-up sheets either online or on paper for machines like biosafety, centrifuges, cabinets, thermocyclers, etc. 


6. Thinking Creatively:

Following the current trends are important. You need to make sure that you’re thinking in a creative manner even for simpler things as it can help avoid issues in the lab and also can enhance the research pace. 


7. Collaboration: 

Efficient communication is crucial regardless of the lab you work in, but with every member consistently working on various techniques or projects, it's possible that they fall out of the habit of collaborating. Lab meetings are a significant way to solve problems, especially at the beginning of the week, so that everyone knows what their tasks are and how to complete them. It’s a good habit to make a relationship with your office mates even outside the lab as this helps to have excellent communication. 


Hope the above blog helped you to know about managing a lab productively and its benefits in depth.


For More Information Visit MocDoc LIMS Software

7 Tips for handling a Producti...

Running a productive lab smoothly is tedious. Whet.....  Read more