The need for home collection of samples has become increasingly important, providing convenience for patients who are unable to visit a medical facility. However, several challenges are faced in this process. Coordinating the arrival of phlebotomists and patients can be a logistical hurdle. Accurate documentation, including recording collection time, managing payments, and capturing prescriptions, is crucial but can be prone to errors. Ensuring the safe and timely movement of samples from patients' homes to the laboratory while maintaining sample integrity adds complexity. Overcoming these challenges is essential to providing efficient and reliable home sample collection services.

 
The MocDoc’s Phlebo mobile/web application is designed to streamline the process of home collection for test samples, ensuring efficient tracking and management. This application is utilized by the phlebotomist responsible for collecting test samples from patients' homes and facilitating their movement to the laboratories for testing. The Phlebo application plays a crucial role in maintaining the integrity and traceability of the samples throughout the entire process of home collection and subsequent testing, providing a reliable solution for healthcare professionals, and ensuring accurate diagnostic outcomes. This application is used in the pre-analytical phase of the sample lifecycle.
 
Home Collection Workflow
           
Upon receiving an order for home collection, the laboratory ensures that a skilled phlebotomist is assigned to carry out the sample collection. To ensure smooth coordination, the phlebotomist notifies the patient in advance regarding their arrival time for the collection process.
Using a mobile app, the phlebotomist records the precise time of collection. Following the successful collection, the phlebotomist proceeds to collect the payment from the patient. To keep the records up-to-date, the phlebotomist updates the payment status within the mobile app. Additionally, an image of the prescription is uploaded as part of the documentation process.

After securing the payment and recording all necessary information, the phlebotomist carefully collects the required sample from the patient. To maintain sample integrity and proper identification, the phlebotomist associates the sample with a specific barcode linked to the requested test. This barcode ensures accurate tracking and traceability of the sample throughout its journey to the laboratory.

The phlebotomist then takes responsibility for the safe and timely movement of the collected samples from the patient's location to the laboratory. Ensuring proper handling and adherence to transportation protocols, the phlebotomist guarantees that the samples reach the laboratory in a secure and reliable manner.
Upon completion of all assigned home collections, the phlebotomist generates batch sheets summarizing the collected samples and relevant details. These batch sheets, along with the collected samples, are submitted to the laboratory for further processing. The laboratory meticulously validates and accepts the samples, preparing them for analysis and subsequent testing procedures.

Benefits of using the Phlebo app to handle sample movement for home collection
 
The fundamental concept of home collection service aims to facilitate customers by enabling them to have their samples collected from their location, thereby alleviating the burden of visiting the laboratory for diagnostic testing. This service proves valuable, particularly for individuals who face challenges in terms of accessibility, bedridden patients, or circumstances like fasting sample collection.
 
This mobile application offers significant benefits to phlebotomists as it allows them to record essential aspects of sample movement such as time, location and patient prescription, all from a single interface. This feature eliminates the need for manual processes and reduces the potential for manual errors.
 
There are several advantages associated with utilizing the Phlebo app

  • Precise tracking and tracing of sample collection and movement leave no room for doubt regarding the validity of the collected sample. Consequently, any potential delays can be readily anticipated and mitigated, thereby avoiding manual errors that could negatively impact the test results.
  • Efficient quick billing and payment collection processes facilitated by the app, ensuring that accounts remain accurate and up-to-date with no outstanding dues.
  • Streamlined initiation of new test orders, which can be achieved with ease through the app’s user-friendly interface.
 
With a comprehensive tool, it is easy to facilitate seamless sample collection and movement for the home collection process. Ensure accuracy, traceability, and efficient communication, and experience the convenience and reliability of our advanced solution. Contact us and elevate your home collection process with MocDoc's Phlebo app.





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Leveraging Diagnostic Lab Management Software for Business Growth

Increased efficiency is one of the crucial factors that every business people require. When there is a business running efficiently, it indicates a decrease in waste and an increase in profits, and this results in a healthy bottom line. There are different types of diagnostic lab management software tools that small business owners can use to enhance the efficiency of their operations. 

Whether you are an accountant, who is looking for QuickBooks in the belief that it holds the right software to make a more significant difference for a better business outcome or an engineer who is in search of trying out the PCB design software, below are the 5 best ways in which the software will help the small business owners to take their business to the topper level. 

Five ways to grow your business through Diagnostic software: 

Here are some ways through which you can improve your small business with the diagnostic software. 

Maintaining a healthy relationship with the customers:

The software solutions for small businesses enable you to manage a healthy relationship with the customers and also enhance your sales process dramatically in a better way. You can form prospects and customer databases and also acquire the right to update them in the right and real-time when you gather more information about every contact. The software business tools also help in providing the ability to send emails to the connection, so it's easy to keep up with the marketing. It also provides the capability to send emails to customers and prospects and also track how many times you keep in contact or communicate with your contacts or customers. 

Creating invoices and quotes: 

You will be able to create invoices and quotes and attach them to particular contacts or customers so that there is no chance for valuable documents to be missed. Apart from this, all details and orders are captured in real-time in case your invoices and quotes are integrated with the platform of your business. You can also stay aware of all the products and services your contacts or customers asked to purchase, which will help you to sell more and keep organized in the future leading to higher revenue. 

Follow sales leads:

With the help of the right sales management software, you will be able to follow sales leads accurately and quickly, and you need to contact your prospects who have requested a quote before. If you are ready with sound strategies that can reach your end-of-year sales goals, people who are interested once in the offer you place but have not purchased with you can start with it. 

Project creation and tracking:

It's easy to build and track projects at every process stage easily through reputed small business management software. If you have different types of systems to manage your works and projects, there is no possibility of linking with the costs or customers. In case you have a single system, then it's easy and quick to view expenses or link with any project or customers and also send the invoice for the appropriate projects. 

Shortening the task of the employees:

With the help of time tracking software, the employees can efficiently finish their timesheets and also can be easily accessed by owners and managers. This enables a streamlined system, especially for calculating all types of wages. With the help of small business software, you can also use shared calendars to track how much human capital is present for any project. 

Apart from this, there are many kinds of software available that offer you the capability to combine any process in your organization or company. Also, it is 100% assured that your small business runs easily when there is just one solution that acts as a one-stop solution for project management, marketing, sales, and invoicing.
 
It's easy to select the right laboratory software for your small business to increase your revenue by researching the best diagnostic software online. You need to focus on all the advantages, and essential specifications available to make the software more efficient and better for your small business before choosing the best small business software for you.

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As labs are updated and become more modern, better methods of data management and record-keeping may be necessary to maintain or improve efficiency.  Luckily, there is a means to achieve this: Laboratory Information Management Systems, or LIMS.

With the increase in disease and the growth in the medical diagnosis sector, the number of samples collected is increasing day by day. With the help of Machine interfacing, labs can handle a large volume of samples easily, increasing the efficiency of sample processing and the quality of lab reports.

Types of Machine Interfacing in Laboratory Information Management System(LIMS):


Uni-Directional Instruments:

Overview: Uni-directional instruments operate on a one-way communication system, facilitating the seamless transfer of information from the samples to the Laboratory Information Management System (LIMS). In this setup, results are stored within the LIMS database upon the completion of the test process. Unlike bi-directional instruments, which support two-way communication, uni-directional instruments focus on unidimensional data flow.

Workflow Process: The workflow involves manual sample placement by the technician, who assumes the responsibility of strategically positioning samples for analysis. Additionally, the technician plays a crucial role in determining the specific type of sampling method to be employed. This hands-on approach ensures that the instrument receives accurate and relevant data for subsequent processing.

Result Storage: Upon completion of the test, the results are systematically stored in the LIMS database. This unidirectional flow of information simplifies data management, with the LIMS acting as a centralized repository for comprehensive result storage. This streamlined process contributes to the efficiency of data retrieval and analysis within the laboratory setting.

Technician Involvement: The technician's involvement is pivotal in the uni-directional instrument setup, as they guide the initial placement of samples and make informed decisions about the sampling technique. This level of manual intervention ensures precision and control over the testing process, aligning with the laboratory's specific requirements and protocols.

Uni-directional instruments, by emphasizing one-way communication and manual input from skilled technicians, contribute to a structured and controlled laboratory environment where data accuracy and integrity are paramount.

Bi-directional Instruments:

Advanced Functionality: Bi-directional instruments represent a higher level of sophistication and advancement in laboratory technology. These instruments possess the capability to not only generate output data reports and results but also feature an Application Programming Interface (API). This advanced functionality enables the seamless exchange of data, information, commands, functions, and worklists with the system.

Output Data Reports: One key feature of bi-directional instruments is their ability to generate comprehensive output data reports. These reports provide a detailed analysis of test results and relevant information, offering a comprehensive view of the findings. The generated reports serve as valuable documentation for further analysis and decision-making processes.

Results Generation: Bi-directional instruments excel at producing accurate and timely results. The dual communication capabilities allow for efficient data transfer, ensuring that results are not only generated promptly but also transmitted seamlessly to the designated system or database.

Application Programming Interface (API): A defining feature of bi-directional instruments is the inclusion of an Application Programming Interface (API). This interface facilitates the exchange of data, information, and commands between the instrument and the broader laboratory system. The API functionality enhances interoperability, enabling the instrument to import and export data with ease.

Enhanced Connectivity: Bi-directional instruments contribute to enhanced connectivity within the laboratory ecosystem. The ability to import data, information, commands, functions, and worklists through the API fosters a dynamic and integrated environment. This connectivity streamlines laboratory processes, promoting efficiency and accuracy in data handling.

Our LIMS System sends commands to the sampling unit on the type of sampling to be conducted with the given sample. After the testing is done by the LIMS command, the results are auto-fetched on the LIMS Server. The bi-directional instruments are interfaced with the LIMS system programmatically.

The Need to Interface Instruments with LIMS Software:


There are several reasons why it is beneficiary to interface lab instruments with LIMS Software. Let us look into a few reasons here:

Increase in Productivity by Effective Machine Utilization:

Interfacing your instruments with your LIMS Software is a one-time investment of cost and work with a repetitive increase in lab productivity and effectiveness. Interfacing LIMS Software with your lab instruments removes many complexities like manual entering of data every time or referring data from other instruments to the LIMS. This altogether saves a lot of time and effort when done by a LIMS rather than manually, also avoiding any human errors during data entry.

Utilizing machines effectively can increase productivity drastically.  When the task is done manually, very few samples are completely analyzed in the given period, but with MI they can perform many sample processing and that will increase machine utilization and increase revenue.

Increase in Data Quality by Reducing Manual Errors:

The second best reason for interfacing your lab instruments with your LIMS Software is the increase in data quality and integrity. As a human, we are eligible to commit human errors that might not be over-influential over the system as a whole but might still be considered an error. By removing human interference, these errors are avoided thereby guaranteeing better data transfer in the system.

Similarly, transcribing data into the system by people can also lead to common errors affecting the quality of data. Data integrity is considered a very important issue in laboratories. By interfacing your instruments to your LIMS System, you will eliminate this issue.

Saves Time in output generation thereby satisfying the patients:

Machine Interfacing helps to analyze the given samples at a faster rate and generates quality results within a shorter duration of time. After the result processing is done, the report will be generated manually.

With the use of MI, ultimate patient satisfaction can be achieved by generating the results in a quick manner with good quality.

Machine interfacing in laboratories is more of a comfort rather than a negative factor. What might be a one-time investment in your labs can save a lot of time and work when interfaced properly with your systems.

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Communication of patient lab data via state-of-the-art laboratory software


The profession of laboratory management system is a complicated one that requires the utmost care of the patients. The lab must convey a sense of trust to the customers so that they can entrust you with their samples for analysis.

Clinical Laboratories can now Wave off Manual Work:


With all this hard work already being done by clinical laboratories, the Department of Health took a new turn when it was decided that a lab has to send results directly to the patients. This was mainly done to relieve the stress from the patients who were waiting for their reports from the doctors. With instant report generation, doctors can now decide quickly on critical cases.

The mandatory direct lab report delivery to the patient can be done in various ways whichever is comfortable with the patient and the lab. With the latest technology on queue, the task has been rendered easy for the labs to be in touch with the patients. In this blog, let us discuss the various smart ways in which a lab can send lab reports to patients and deliver test sample reports to them.

Conveying the Message via Short Message Service (SMS):


Sharing reports via SMS can add to the benefit of sample report collection. One small SMS on the result of the test analysis can set the patient's mind at peace.

Lab reports, once generated, can easily be shared via SMS straight to the patient or the doctor, thus eliminating the need for manual handling, waiting time, or travelling. Reports of multiple tests performed by the patient are shared as separate updates to avoid possible commotion. With the intervention of LIMS Software in clinical laboratories, we help convey instantaneous report results to the patient as soon as the technician generates the results. The SMS conveying system for test results has many advantages, some of which are:

  • No manual human intervention is needed.
  • Immediate report sharing is made possible for emergency cases or critical patients.

Conveying the Message via E-mails:


One of the fail-safe methods for accessing patients anytime is messaging via electronic mail or E-mails. Incorporating advanced EMR (Electronic Medical Records) software enhances this communication channel, ensuring secure and efficient delivery of critical information. This method provides a convenient way to notify patients of their lab results promptly, allowing them to access full PDF reports via email. Additionally, the integration of EMR software allows for seamless consultation with a healthcare professional, further streamlining the patient experience and fostering a reliable means of communication between the laboratory and the patient.

This way the patient can be notified even at their place of work without them having to visit our facilities for manual collection of the report.

Once the lab report is generated with all the optimum observations made from the testing of samples, it can be sent via email in PDF format as an attachment so that the patient can infer from the report and take the necessary action if any is required. A LIMS Software-linked lab can save a lot of unwanted manual tasks and convey the message to the patient and doctor immediately for analysis. It has the same benefits as SMS, with the added advantage of the whole report being shared.

Report generation on Mobile App:


Mobile App Tracking:

        • A pre-installed mobile app on your smartphone offers the convenience of tracking the various phases of your test analysis. This feature keeps you informed about the progress and notifies you when your test results are ready.
        • With just a few swipes, you can access your test results as soon as they are generated by the technician.

        Real-time Results:

        Enjoy the benefit of real-time access to your test results through the mobile app. This ensures that you stay informed promptly, allowing for quick decisions or discussions with healthcare professionals.

        Confidentiality Assurance:

        Leverage the confidentiality of your smartphone to receive and review your test results. The secure environment of a personal device adds an extra layer of privacy to your health information.

        Accessibility Anytime, Anywhere:

        A smartphone with internet connectivity is all that is needed to access your reports on the go. This level of accessibility provides the flexibility to check the readiness of your report from anywhere and at any time.

        Convenient and Efficient:

        The mobile app streamlines the process, making it convenient and efficient for users to manage and view their test reports. This user-friendly interface enhances the overall experience of staying connected with your health information.

        Direct Collection of the report from the lab:

        Among the various intelligent approaches discussed earlier, the method of directly collecting the lab report from the laboratory stands out as a reliable option. This can be considered the final smart strategy in the lineup. Despite being a traditional approach, opting for the direct collection of the report from the lab is particularly secure, especially when dealing with sensitive information.

        While it involves a physical effort to obtain the report from the lab, an alternative is to have the report posted directly to the patient's home. This direct collection method can complement any of the previously mentioned patient-initiated lab report retrieval methods. The patient is first informed of the results and can then choose to collect the report at their convenience. The full PDF report sent via email, facilitated by advanced laboratory software, allows for easy viewing and consultation with a doctor, making the collection of the printed lab report a less urgent and more straightforward task.

        These represent a few of the methods available to send lab reports to patients, and clinical laboratories have the flexibility to utilize all or some of the above techniques. By employing these methods, the clinical laboratory aims to foster a sense of ease and trust with the patients, ultimately establishing a strong rapport.

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        The rise of new technologies has made the volume of data drastically increasing day by day. The data volume generated globally across clinical research, biobanks, and other relevant testing laboratories are developing at a faster rate. Surviving the vast data volume and influencing it for research or business is stimulative for labs, especially if they don't possess a regulated mechanism to use and process the data. 

        One of the crucial reasons to invest in the Lab Information Management System (LIMS) is that it is used for organizing the data disregarding what type of industry you belong to. Information availability and rapid data growth have resulted in the extensive evolution of data management. Below are ten vital signs that state why you should invest in a LIMS.


        1. Your laboratory holds higher operational costs: 

        Leading the particular portion of the allotted funds into laboratory personnel for management and data entry operations. 

        A Lab Information Management System frees human resources from time consuming and unproductive tasks, and therefore, they are considered as the high saver for your data entry and management operations. You will be able to pay-as-you-go on any basis like monthly or yearly if you prefer to go with a cloud-based LIMS. This means that you no need to make any investments towards hardware installations. 


        2. You hold transcriptional data entry errors and are not able to share information (data silos):

        It indicates poor data traceability, problems with connecting data across various data sources & instruments, and data's manual input leading to transcriptional errors. 

        A Lab Information Management System combines with other data sources and instruments flawlessly and manages the data in the laboratory in an enhanced manner. LIMS automated calculations save time and decrease errors for laboratory personnel. Apart from this, the information can also be retrieved accurately at any time. 


        3. When there is a risk in your laboratory data:

        The sign is when you are not able to grab access to perceptive clinical information, no reliability, not able to follow the regulations based on your industries, making use of paper-based systems and spreadsheets to manage data in your laboratory. 

        A Lab Information Management System provided enhanced reliability and data security by matching the industry-related standards, namely 21 CFR Part 11, HIPAA, and more. It also protects perceptive clinical information by hindering user access of unauthorized persons.  


        4. When your laboratory has an inferior disaster management system: 

        Insufficiency of a suitable mechanism for data storage and retrieval in the event of theft, fire, or natural calamities. 

        A Lab Information Management System ensures data continual by copying data to mirror servers, storing data on the primary servers, and also make sure on the timely backups. The information can be managed in case of any theft, fire, or natural disasters.  


        5. When you don't have real-time data metrics: 

        The sign indicates when there are no updates to laboratory clients and users on sample processing stages when there are no notifications and alerts for sample expiry or inventory depletion, and when there is no real-time display of metrics of the laboratory in the main dashboard to watch out important problems. 

        A Lab Information Management System alerts you regarding the inventory depletion or assists in identifying expired samples with the help of alarms, and this makes sure about the timely inventory replenishment. The LIMS also helps you to stay updated on testing or processing samples in your labs by sending application notification or email alerts so that you will be able to know the critical problems instantly. 


        6. When your laboratory has poor traceability and limited data storage capacity:

        The sign is when there are any difficulties in tracing the possible data instantly by searching over different piles of paper data when generating an extensive amount of sample information with the help of paperwork, and when there are too many piles of paper data in the labs, limiting the capacity in the data storage. 

        A Lab Information Management System assists in managing information electronically and helps to decrease paperwork. You can accurately and instantly trace information with the help of different tools. A cloud-based LIMS protects the data in the cloud, and this data is accessible in real-time and 24/7 available anywhere. 


        7. When your laboratory is unable to reach the expected productivity: 

        Delayed Turnaround Times and experimental analysis over industry averages, and influencing human resources for auditing, manual data entry, report generation are the vital signs. 

        A Lab Information Management System helps labs to plan data management effectively, accelerate operations, and execute different business decisions. It also helps in generating rapid reports and control an audit trail along with time stamp and date. 


        8. When you have sustainability problems: 

        When your competitors receive more orders when compared to you and when there are insufficient business agility and responsiveness. 

        A Lab Information Management System can help in making your laboratory business active amid the complicated global market. 


        9. When your laboratory lacks collaboration scientifically:

        When there requires a high sample turn around time and data duplication for sharing with collaborators and partners. 

        A Lab Information Management System, particularly in the case of cloud-based, helps in decreasing errors, avoid data duplication, enables accelerated turn around time, and effective collaboration. Apart from this, it also allows us to achieve higher profit, market share, and productivity. 


        10. When you have no capabilities in customizing for your different data management methods: 

        Applying new changes to the existing data manually to the older records, and where there is no customizations option available with spreadsheets and paper-based systems. 

        A Lab Information Management System enables customization as per your requirements and is also considered as the highly configurable solution. Any new changes can be applied instantly on the original records and therefore saves more time. 

        I hope the above signs let you choose the right LIMS Software. Any other queries and comments on the Lab Information Management System are welcome. 






        10 Signs You Should Invest in ...

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